Shipping Policy

Orders will be shipped out from our warehouse 1-2 business days after order confirmation. All orders placed on Saturday, Sunday or public holidays will be processed on the following business day. Orders may take longer to process during sales or holiday seasons. A tracking notification with the order tracking number will be sent via e-mail as soon as the parcel leaves the warehouse.

Shipping information cannot be changed or updated once the order has been processed and shipped from our facility. Please make sure your delivery information is correct before making payment.

We ship and deliver orders within the United States and internationally (except for no-go zones and certain countries). At the moment we cannot ship to P.O. boxes.

Internationally, we ship to most countries except: Afghanistan, Antarctica, British Indian Ocean Territory, Bouvet Island, Christmas Islands, Cocos Island, Comoros, Crimea Region of Ukraine, Cuba, Falkland Islands, French Southern Territories, Heard & McDonald Islands, Hong Kong and Macau SAR, Iran, Libya, Mayotte, Myanmar (Burma), Nauru, Niue, North Korea, Palestinian Territory Occupied, Pitcairn Island, Rwanda, Saint Helena, Sao Tome and Principe, Somalia, South Georgia and the South Sandwich Islands, St. Pierre and Miquelon, Sudan, Svalbard Jan Mayen Island, Syrian Arabic Republic, Tokelau and Western Sahara.

Domestic Shipping within Continental USA

Standard (3-5 business days): USD5
Orders USD40 & Above: Free Standard Shipping

International Shipping

Singapore
Standard (3-5 business days): USD5
Orders USD40 & Above: Free Standard Shipping

Canada
Orders below USD40: USD15
Orders USD40 & Above: USD10

Central & South America
Orders below USD40: USD20
Orders USD40 & Above: USD15

Europe
Orders below USD40: USD20
Orders USD40 & Above: USD15

Asia
Orders below USD40: USD25
Orders USD40 & Above: USD15

Australia/ New Zealand
Orders below USD40: USD25
Orders USD40 & Above: USD15

Rest of the world
Orders below USD40: USD25
Orders USD40 & Above: USD15

For all countries besides U.S. and Singapore — All international orders are subject to taxes, customs and duty fees as defined by the country of import. Any charges on a parcel are the recipient’s responsibility and must be paid by the parcel recipient. The additional taxes, customs, and duty fees are not included in your order and/or shipping total. Ceramiracle is not responsible for fees associated with imports.

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